I contacted Scratchless Glass regarding a damaged mirror which had quite a few scratched caused by cleaning with a scourer. Kristen was able to arrange a time which suited us to have a look at it. Upon arrival the Scratchless team soon underwent repairing the mirror with a professional approach and did not stop until they were happy with the final outcome. Initially their first approach didn't achieve the outcome which they wanted but they persisted in using various ways to remove these unwanted scratches. On completion we were happy with the result but waited until the owners of the mirror were satisfied.
Kristen re-assured us that if we were not happy with the results she would be more than happy to continue until we were or refund any monies paid.
Kristen contacted us over the weekend to see if we had heard from the owners. I contacted them and asked were they satisfied that they could no longer see any scratches, we received a message saying they were very happy with the results.
I would not hesitate to forward their business on as we were very happy with the outcome. By using Scratchless Glass we saved $$ on replacing the whole mirror.
Very Very Happy!
Wayne & Charmaine Bird
Jim"s Cleaning (Mooloolaba)
15th February 2013